Contact Us

For almost 60 years the Ohio Turnpike has been dedicated to serving travelers. And we’re getting better every year, thanks in many cases to comments we receive from people like you.

We’re here to answer your questions or respond to your comments. Just click on the links below, send us correspondence through U.S. mail, or call the Ohio Turnpike and Infrastructure Commission. We look forward to hearing from you.

Contact Us Online

General Inquiries: Questions, Comments, Concerns
E-ZPass : Questions, Comments Concerns (E-ZPass )
Request a free Ohio Turnpike Map, Lodging Guide or RV Lots brochure: Brochure/Map Request Form
Request a toll reimbursement: Toll Reimbursement Request Form
To make a formal Records Request, please read the public records request policy, which also contains a link to submit your request electronically.

Contact Us by Phone

Ohio Turnpike Administration Building
(440) 234-2081 or 1-88-TURNPIKE (1-888-876-7453)

Department Extensions:
E-ZPass Customer Service Center: Ext. 1075
Customer Service Ext. 1075
HR/Employment: Ext. 1114
Media Relations: Ext. 1171
Lost and Found: Ext. 1162
Fax: (440) 891-3523

Customer Service Center is open 8:30 AM – 5 PM Monday-Friday (excluding state/federal holidays)

Contact Us by Mail

Ohio Turnpike and Infrastructure Commission
682 Prospect Street
Berea, Ohio 44017-2799

E-ZPass Customer Service Center (CSC)
PO Box 460
Berea, OH 44017