For emergency assistance on the Ohio Turnpike and statewide, dial #677

Ohio Turnpike and Ohio State Highway Patrol Urge Motorists to Practice Safe Driving Behaviors over the Labor Day Weekend

The Ohio Turnpike and the Ohio State Highway Patrol are reminding all motorists to be self-aware of unsafe driving behaviors behind the wheel, such as speeding and distracted driving, as Labor Day marks the unofficial end of summer.

“This Labor Day, we remember those who paved the way for American ingenuity and hard work,” said Ferzan Ahmed, P.E., executive director of the turnpike commission. “We ask everyone to travel safely this Labor Day weekend. The top risky driving behaviors to avoid include speeding, driving distracted, driving while impaired or drowsy, and failing to buckle up.”

To accommodate an increase in traffic over the Labor Day travel period, construction in work zones across the Ohio Turnpike will be limited from Friday (Aug. 29) to Tuesday (Sept. 2). Two lanes of traffic in both the eastbound and westbound directions will remain open in work zones.

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Attention: Customers with Unpaid Toll Invoices in Collections with the Ohio Attorney General’s Office

The Ohio Attorney General’s Office (AGO) is transitioning to a new collection system known as CARES beginning at 5:00 p.m. on Aug. 22 until Aug. 28. As a result, customers with unpaid toll invoices may experience delays having their Ohio Bureau of Motor Vehicles (BMV) holds removed.

The AGO can accept payments online or through the phone's automated payment system. If you’re on a BMV hold, you will need to enter your email address online first and then make a payment at www.ohioattorneygeneral.gov/Business/Collections.

IMPORTANT: Once you make an unpaid toll invoice payment, the Ohio Turnpike and Infrastructure Commission (OTIC) can release your BMV hold only if you submit your receipt to customerservicecenter@ohioturnpike.org.

Your invoice number must be included in the subject line for the BMV hold to be released. An email confirmation will be sent to you once your BMV hold is released. If you do not have a receipt, you will need to wait until August 28th when the payment files are processed.

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OUR MISSION AND GUIDING PRINCIPLES:

To be the industry leader in providing safe and efficient transportation services to our customers, communities and partners, we must maintain or improve:

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Ohio Turnpike and Ohio State Highway Patrol Prioritize Safety in Work Zones

As summer begins to wind down and families head out on their final trips before back-to-school season, the Ohio Turnpike and Infrastructure Commission and the Ohio State

Highway Patrol are teaming up to prioritize safety and reduce work zone crashes along the 241-mile-long toll road.

With an increase in traffic comes a greater risk of crashes, and far too many of these crashes occur in work zones. In 2025 thus far, there were 252 crashes in Ohio Turnpike works zones, many of which were preventable.

“The Commission understands that time is valuable for its customers, but construction zones often require a reduction in the normal speed limit due to reduced lane widths, traffic shifts, and reduced or eliminated shoulders,” said Ferzan M. Ahmed, P.E., executive director of the Commission. “To keep motorists moving, all work zones on the Ohio Turnpike have at least two lanes open during day travel.”

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Ohio Turnpike Calls on Drivers to ‘Be the Highway Hero’ in a New Global Road Safety Campaign

Whether you’re driving a vehicle, working on the road, or supporting highway operations behind the scenes, everyone has a role to play in protecting lives and fostering a culture of shared responsibility to improve roadway safety and reduce crashes.

“Our maintenance/roadway workers show up every day to keep travelers safe. We ask motorists to do the same,” said Ferzan M. Ahmed, P.E., executive director of the Ohio Turnpike and Infrastructure Commission. “Every safe journey depends on making smart choices behind the wheel – wear your seatbelts, obey the speed limit, stay focused, and drive sober. These everyday choices are what make someone a highway hero.”

As the summer traffic increases, we urge everyone to take safety seriously and to be the reason that everyone arrives at their destinations safely.

Click here for the full article.

Traveling through the Open Road Tolling Plazas on the Ohio Turnpike? Here’s What You Need to Know

Mount Your E-ZPass Transponder to the Windshield Correctly to Avoid Additional Charges

Many changes have occurred across the 241-mile Ohio Turnpike that require E-ZPass customers to properly mount their E-ZPass transponders to the windshield behind the review mirror and away from any tinted areas.

These changes include the new open road tolling lanes for E-ZPass customers to travel nonstop at highway speed; the removal of all gates in the entrance lanes and E-ZPass exit lanes at 20 toll plaza interchanges; and the installation of video cameras to capture images of license plates, which is required to mail invoices for unpaid tolls.

Numerous tolling points to detect an E-ZPass were added to the Ohio Turnpike’s new open road tolling system, so waving an E-ZPass transponder by hand is ineffective and unsafe. If an E-ZPass transponder is not read properly by the system (no entry point was detected), the likely outcome is a max fare charge.

To avoid other potential billing issues, E-ZPass customers should also keep their online accounts up to date, including a listing of vehicle license plate number(s), a valid credit card as well as full contact information and email address.

To pay a toll online, visit www.ezpassoh.com or call customer service at 440.971.2222.

For more details about the Ohio Turnpike’s new tolling system, visit www.ohioturnpike.org/openroadtolling2024.

Click the image below to view a video on how to properly install your E-ZPass transponder.