For almost 60 years the Ohio Turnpike has been dedicated to serving travelers. And we’re getting better every year, thanks in many cases to comments we receive from people like you.
We’re here to answer your questions or respond to your comments. Just click on the links below, send us correspondence through U.S. mail, or call the Ohio Turnpike and Infrastructure Commission. We look forward to hearing from you.
CONTACT US ONLINE
General Inquiries: Questions, Comments, Concerns
E-ZPass : Questions, Comments Concerns (E-ZPass)
Request a free Ohio Turnpike Map, Lodging Guide or RV Lots brochure: Brochure/Map Request Form
Request a toll reimbursement: Toll Reimbursement Request Form
To make a formal Records Request, please read the public records request policy, which also contains a link to submit your request electronically.
CONTACT US BY PHONE
Ohio Turnpike Administration Building
(440) 234-2081
Department Extensions:
E-ZPass Customer Service Center: (440) 971-2222
Customer Service (440) 971-2222
HR/Employment: (440) 971-2071
Media Relations: (440) 971-2066
Lost and Found: (440) 971-2044
*In support of the latest Coronavirus pandemic mitigation efforts, Service Plaza Operations will temporarily suspend Lost & Found procedures until further notice.
Long Combination Vehicles or Overweight/Overdimensional Permits: (440) 971-2043
Customer Service Center is open 8:30 AM – 5 PM Monday-Friday (excluding state/federal holidays)
CONTACT US BY MAIL
Ohio Turnpike and Infrastructure Commission
682 Prospect Street
Berea, Ohio 44017-2799
E-ZPass Customer Service Center (CSC)
PO Box 460
Berea, OH 44017