Turnpike Emergencies 
Cell Phone Users Dial #677
Ohio Turnpike and Infrastructure Commission
682 Prospect Street
Berea, Ohio 44017-2799
(440) 234-2081
Contact Us

To be the industry leader in providing safe and efficient transportation services to our customers, communities and partners.
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Refund Request

How to apply for a refund if you believe you were charged the wrong toll. 

To ensure proper processing of a refund/reimbursement request, it is strongly recommended that customers fill out the online refund request form below.

Ohio Turnpike
Refund/Reimbursement Request


In all instances, please allow a few weeks for the matter to be researched and resolved.

If you have any questions, contact the Ohio Turnpike and Infrastructure Commission at: (440) 971-2222. (Representatives available Monday-Friday from 8:30 AM - 5:00 PM)