IMPROVE QUALITY OF WORK LIFE
We are committed to providing Ohio Turnpike employees with stable employment and a friendly, respectful and team-oriented culture that includes a diversity and inclusion strategy; training; effective communications from leadership; and the ability to be heard and valued. This data will be measured and completed by the following key results:
DEVELOP AND IMPLEMENT A HIRING PLAN, INCLUDING DIVERSITY AND INCLUSION STRATEGY
- The Director of Administration is currently working on the plan with senior executives.
DEVELOP AND MONITOR AN EMPLOYEE TRAINING PLAN
- Training assessments have been completed by 90 percent of directors, managers and supervisors. A draft of the training plan is in development.
DEVELOP AND ADMINISTER A COMPREHENSIVE EMPLOYEE SATISFACTION SURVEY
- The Employee Satisfaction Survey was completed by employees during August and September of 2020.
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- The sample of 462 respondents yielded a 55.0% response. The survey was taken by employees anonymously and confidentially. Employees answered questions in four categories: Employee Satisfaction, Strategic Issues, Working Environment and Diversity.
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- Our current Quality of Work Life Score is measured at 74.5 out of a maximum score of 100. The score is based on measures of Employee Satisfaction, Strategic Issues, Working Environment and Diversity.
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DEVELOP AND LAUNCH AN INTERNAL COMMUNICATIONS PLAN
- A draft of the Internal Communication Plan has been submitted and is currently being evaluated.
RE-INSTITUTE INDIVIDUAL ANNUAL PERFORMANCE FEEDBACK FOR SENIOR LEADERS IN 2020
- Administration is currently evaluating options and past practices in order to develop a new process by the end of 2020.