HOW TO SUBMIT A CLAIM FOR DAMAGE TO YOUR VEHICLE:

To ensure proper processing of  your request, please include the information from the PROPERTY DAMAGE CLAIM FORM and attach all requested documentation.

If you are unable to electronically submit documentation, please mail to:

Ohio Turnpike and Infrastructure Commission
Attn: Legal Department
682 Prospect Street
Berea, OH 44017

If you have any questions, contact the Ohio Turnpike and Infrastructure Commission at: (440) 971-2222
(Representatives available Monday-Friday from 8:30AM - 5:00PM)

Property damage claims FAQs

Q:Why did I receive a bill for damage?

A: The Ohio Turnpike is a toll-based system and receives no tax dollars for maintenance and operation. When Ohio Turnpike property is damaged such as guardrails, light poles, or asphalt, the Ohio Turnpike seeks reimbursement from the responsible party.

Q:How do I pay an invoice for damages?
A: Your automobile insurance should cover property damage as the result of an accident. If the invoice needs to be submitted to your insurance company, please contact them directly to file a claim.

Payment can be made directly to the Ohio Turnpike via check or money order by sending to: The Ohio Turnpike & Infrastructure Commission, PO Box 75517, Cleveland, OH 44101-4755.

Payment can be made via credit card by calling 440-971-2086.

In certain cases, if you cannot make payment in full, a payment plan may be offered. This is determined on an individual basis.

Q:What happens if I don’t pay the invoice for damages?
A:If you are liable for damages to the Ohio Turnpike and do not make arrangements to satisfy this obligation, your case will be escalated to our Legal Department for further collection efforts, which may ultimately lead to legal action.

Q:Who do I contact if I have questions on this invoice?
A:You can contact Property Damage Claims at 440-971-2086 or send an email to claims@ohioturnpike.org. Please reference your invoice number when sending an inquiry.