Turnpike Emergencies 
Cell Phone Users Dial #677
Ohio Turnpike and Infrastructure Commission
682 Prospect Street
Berea, Ohio 44017-2799
(440) 234-2081
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To be the industry leader in providing safe and efficient transportation services to our customers, communities and partners.
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Property Damage Claim

How to submit a property damage claim:

To ensure proper processing of  your request, please include the information from the fields below and attach all requested documentation.

If you are unable to electronically submit documentation, please mail to:

Ohio Turnpike and Infrastructure Commission
Attn: Legal Department
682 Prospect Street
Berea, OH 44017

If you have any questions, contact the Ohio Turnpike and Infrastructure Commission at: (440) 971-2222
(Representatives available Monday-Friday from 8:30AM - 5:00PM)

The Commission requests the following information, if available:

  • Name, address, phone number and email address;
  • Date, time and location of incident;
  • Make, model and year of vehicle;
  • A description of what happened, and the damages incurred;
  • Cash or E-ZPass customer;
  • The OSHP Traffic Crash Report number if applicable;
  • A copy of the claimant’s certificate of insurance with deductible;
  • The repair invoice, estimate, or quote.

Property Damage Claim

Do you have an E-ZPass account?

OSHP Crash Report
If you have your crash report please attach it.
Certificate of Insurance
Please attach your insurance certificate
Repair Invoice

  • If the claim is allowed, a general release is sent to the customer for execution. Once the signed release is received back, the Commission will process your claim for payment.